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Window installation managers

Installation of PVC windows in St. Petersburg

Currently, customers ordering plastic windows are quite poorly represented by the importance of the quality of their installation. The concept of the quality of the plastic structure is usually reduced to the profile brand. The same applies to wooden structures, which, by definition, are considered high -quality and environmentally friendly.

Sales of translucent structures should be aware of and be able to explain to the client the fundamental fact that installation quality is the most important factor in the quality of the PVC window in St. Petersburg as a whole and determines the qualities of its work during its further operation. The ability to convey to the buyer information about the importance of high -quality installation, the implementation of installation work strictly in accordance with the norms, guests and rules accepted in the industry as a patch of further quality work of the window during operation, there is the most important manager’s skill, which he must master impeccably. The sales manager of plastic windows should be able to explain that 80% of the complaints usually occur precisely on the process of installing structures and this is serious objective reasons. These reasons include the lack of proper control over the installation process both from the executor of the work (company) and from the customer. Indeed, the customer cannot and is not able to control the quality of installation work on the installation of windows simply due to the lack of special knowledge and experience in this industry. The company, as a rule, also does not control the installers due to the fact that the control system itself will inevitably lead to an increase in the cost of the order. And what to do: control at the end of work has relative efficiency since installation work is work primarily hidden. Planting a controller during the installation of plastic structures is very costly, and who will guard the guards.

Therefore, when installing the window, the workers are left to themselves, and the quality of their work due to the lack of control over the installation of metal -plastic structures often suffers. It is very seductive to put less fasteners or not foam, despite the fact that this goes unnoticed from time to time. The habit of dishonesty is developed, there is a lered to professionalism in the industry. All this goes on increasing, and the customer of plastic windows is not protected from marriage in such a situation.

The sales manager of plastic windows must be able to convey all these circumstances to the customer and be able to represent the advantages of his company against the backdrop of a rampant of low professionalism in the industry in a profitable light. After all, the basic laws of marketing indicate that for a successful sale it is necessary to identify the needs of the client and show the path of their implementation. And the need of the customer of the windows is his quality. And the quality of the installation is a huge problem of the window industry. This is especially true for mass plastic windows, because in the manufacture of elite (historical, Finnish, Scandinavian, English) wooden structures, the installation quality is usually observed to a much greater extent.

Therefore, for an experienced manager, to present the advantages of the company in the event of high -quality installation is not difficult.